A step by step guide to resolve Stock/Inventory Mismatch between SelluSeller and marketplace.
If your stock/inventory on SelluSeller does not match with that of the marketplace, you can perform a Stock Sync from SelluSeller.
Login to SelluSeller and go to the 'Inventory' tab.
Click on 'Stock Sync' button (at extreme upper right corner), enable the 'All Stores’ check box for syncing stock for all Marketplaces. Then click on the 'Sync Stock' button.
However, you can also select specific marketplace with which you wish to sync stock and click on 'Sync Stock' button.
This will send the stock available in SelluSeller to Marketplaces.
Note: Manual stock sync will only able to perform once a day (24hour), should your inventory mismatch still persist, kindly email to our customer support team email@example.com for assistance.
Hope this answers your query.