If there are Duplicated Seller SKUs / SKU ID in the Marketplace, the product listing count may not match between the Marketplace and Anchanto OMS (SelluSeller).
When syncing products from the Marketplace to Anchanto OMS (SelluSeller), in case of duplicate SKU codes only the first SKU listing will be synced, and the second SKU will not be synced as it is identified as a duplicate by the system.
User is recommended to Go to the Catalouge Module "Unsync tab" and perform the activities as given below
Please be advised that if the product has already been listed on a marketplace, it needs to be synced with Anchanto OMS. However, creating one more product on OMS will result in duplicated SKU IDs.
To sync the product, user can click on "Sync Products" available on the Integration module for the required marketplace.
Note - The SKU should be activated on the marketplace.
Currently the 'Unsync' tab captures the erroneous products for Lazada, Shopee and Shopify sales channel. Stay tuned for more updates on the upcoming sales channels
Please find below the attached video link for your reference -