This release introduces improvements to the order splitting and cancellation process in the OM. It addresses the issue of order amount discrepancies and false information appearing in the OMS when orders are split or partially canceled. The enhancements aim to ensure accurate calculations of order amounts, discounts, shipping fees, and taxes, providing a more reliable and transparent order management experience.
Splitting Orders: When an order is split in the OMS, the order amount will be calculated based on the individual item prices and quantities available in each order. This ensures that the order amount accurately reflects the items included in each split order.
Item-Level and Order-Level Discounts: If discounts are applied at the item level, they will be appropriately applied to the respective split order where the discounted item is present. For order-level discounts, the discount amount will be calculated using weighted pricing logic and applied to the split orders accordingly.
Shipping Fee Calculation: In cases where shipping fees are specified at the order level, the fees will be calculated based on weighted pricing logic to determine the appropriate fee for each split order. If shipping fees are set at the item level, they will be added to the respective split order where the item is present.
Tax Calculation: Taxes applied at the item level will be displayed in the respective split order where the item is present, ensuring accurate tax calculations. For taxes applied at the order level, the order weighted logic will be used to calculate the tax amount among the split orders, maintaining consistency and accuracy.
- Accurate Order Amounts: The enhancements ensure that order amounts in the OMS are calculated correctly, eliminating discrepancies and false information.
- Transparency and Clarity: By accurately applying discounts, shipping fees, and taxes to split orders, the OMS provides clear and transparent information to users and customers.
- Efficient Order Management: The improved order splitting and calculation functionality streamlines the process and reduces manual effort, increasing operational efficiency.
- Enhanced Customer Experience: Customers will receive accurate and consistent order information, leading to improved satisfaction and trust in the ordering process.
- Anchanto OM Version: V3
We hope these features contribute to an effortless user experience for you.
In case of any queries, please reach out to us through any of our Helpline Channels.
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