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Knowledge base
Sale Events
11/11/2021
6
Lazada Restrictions
Anchanto 11/11 Restrictions
Anchanto Platform Status Updates
Shopee Restrictions
How to Prevent Marketplaces Overselling during a Sales Event
View all 6
12/12 Sale Event
5
12.12 Sale Restrictions: Lazada
Anchanto - 12.12 Updates
How to Prevent Overselling - Best Practices
Flash Reservation Promotion in OMS
How to view Missing Labels in OMS?
OMS: General
My Catalogue
91
What is a Catalogue?
How can I stop a promotion?
What is Bulk KIT mapping? How to do bulk kit mapping?
How can I download and print Shipping Labels or Invoices?
What are the Image Dimensions that can be uploaded on various marketplaces?
View all 91
My Inventory
30
How can I resolve the stock/ inventory mismatch between sales channel and OMS
Can SelluSeller tell me if any of my products is about to go “Out Of Stock?”
How can I know the total in-hand/warehouse stock for a particular product from my inventory?
How can I view & manage all my Inventory product?
How can I know the sellable stock for a particular product available on various marketplaces?
View all 30
My Orders
39
What does the 'Shipping Carrier' column in the order section signify?
What does the 'Date' column in orders section signify?
What is a store and what does a store name mean?
What is an order number in Anchanto OMS
What are the different statuses that my orders can have in SelluSeller?
View all 39
Promotions
11
How can I search for my promotions in SelluSeller?
How can I create Promotions?
What are different Promotions available in SelluSeller?
Is SelluSeller Promotion GWP item will show in Marketplace cart during check out?
Can we create more than one promotion event for same product?
View all 11
SelluSeller Dashboard
9
How can I view Business Overview on SelluSeller?
Where can I view my daily actionable items in SelluSeller?
How can I view my total sales by store in SelluSeller?
How can I view my Total Orders over time in SelluSeller?
How can I view my Sales from Promotions in SelluSeller?
View all 9
My SelluSeller Account
9
Can I have more than one user for my SelluSeller account?
How can I reconnect Marketplace to my Anchanto OMS account ?
How can I view my SelluSeller account information?
How can I disconnect a marketplace from my SelluSeller account?
How can I Delete a user from my SelluSeller account?
View all 9
Warehouse Operations
13
Why can I not see the sections, locations and bins in my warehouse?
How can I get the light version of Wareo with my SelluSeller account?
How can I add multiple bins in an existing warehouse?
How can I add multiple locations to a new warehouse?
How can I add multiple locations to an existing warehouse?
View all 13
General Enquiries
20
Can I connect single seller center/marketplace account with multiple SelluSeller accounts?
I can not view the voucher discount that my customers have used while placing the order.
Can I use a single file to upload products in bulk for all marketplaces?
Can I schedule a preferred pick up date?
I am a Brand Owner/Manufacturer. How can SelluSeller help me? / What can SelluSeller do for me?
View all 20
API Keys Guide
36
How to get API Keys for Youbeli?
How to get API Keys for Lazada?
How to get API Keys for Shopee?
How to get API keys for eBay?
How do I get API keys from Snapdeal?
View all 36
Integrations
27
How the connection between SelluSeller and PG Mall works?
How to get API keys for Sendo (SenMall)?
I am facing errors while connecting Shopify store with SelluSeller
What are the functions I can perform for Bukalapak using SelluSeller?
How to connect/configure GDEX as a last mile carrier in Anchanto OMS?
View all 27
PG Mall
0
Sendo
1
Supported functionalities on Sendo Integration
Black Arrow Express
1
How to Connect / Configure Black Arrow Express as Last-mile Carrier in SelluSeller?
eParcel
1
How to Connect / Configure eParcel as Last-mile Carrier?
XERO
3
After connecting SelluSeller and Xero, which details will be synced from SelluSeller to Xero?
What are the prerequisites for connecting Xero with SelluSeller?
How to connect Xero with SelluSeller?
Amazon
1
What all operations can I perform after connecting my Amazon account with SelluSeller?
MyStore
1
What is Offline Store?
JD Indonesia (JD.ID)
0
GetMeaShop (GMAS)
0
Matahari Mall
1
Can I list a product on Matahari Mall from SelluSeller?
Tiki Marketplace
0
Magento
0
Accurate Accounting Tool
1
What happens to my inventory & orders after I connect SelluSeller with Accurate accounting tool?
Zilingo
0
Tokopedia
1
Guidelines to Integrate Tokopedia with SelluSeller
Quickbook
3
How to connect QuickBooks with SelluSeller?
What are the prerequisites for connecting QuickBooks with SelluSeller?
After connecting SelluSeller and QuickBooks, which details will be synced from SelluSeller to QuickBooks?
Promotion
1
Can I search for Promotions by the Products in the Promotion?
Blibli
1
What are the functions I can perform for Blibli via SelluSeller?
Dummy
0
Report
1
How can i generate report
OMS: Getting started with us
Your account
2
If a user forgets their Anchanto OMS password, what is the process for retrieving it?
Troubleshooting: Unable to Login on OMS
Your documents
0
Getting Started with SelluSeller
1
How to add team members / users in the Anchanto OMS
Registration on OMS
2
Is there a subscription fee on OMS?
How can I renew my SelluSeller subscription?
OMS: FAQs:
Trial FAQs
0
OMS: 한국인
My Catalogue
49
대량으로 상품을 업데이트하려면 어떻게 해야 합니까?
대량 KIT(세트) 매핑이란 무엇입니까? 대량 세트 매핑은 어떻게 합니까?
다양한 마켓플레이스에 업로드 할 수있는 이미지 규격은 어떻게 됩니까?
“Under Review(검토 중)” 상품은 무엇입니까?
SelluSeller를 통해 마켓플레이스에서 어떤 유형의 상품 등록을 할수 있습니까?
View all 49
My Inventory
29
와 마켓플레이스의 재고/인벤토리 불일치를 어떻게 해결할 수 있습니까?
가 현재 상품 중 곧 "재고 없음"으로 바뀔 수 있는 상품을 알려줄 수 있습니까?
인벤토리에서 특정 상품의 가용 재고/창고 재고의 수량을 어떻게 알 수 있습니까?
모든 인벤토리 상품을 보고 관리하려면 어떻게 해야 합니까?
다양한 시장에서 가용할 수 있는 특정 상품의 판매 가능 재고를 어떻게 알 수 있습니까?
View all 29
My Orders
29
주문 섹션의 'Amount(주문 금액)' 열은 무엇을 의미합니까?
주문 섹션에 있는 'Product Unit(상품 수량)' 열은 무엇을 의미합니까?
주문 섹션의 '운송 회사(Shipping Carrier)' 열은 무엇을 의미합니까?
주문 섹션의 'Date(날짜)' 열은 무엇을 의미합니까?
스토어란 무엇이며 스토어 명은 무엇을 의미합니까?
View all 29
My SelluSeller
9
연결 해제된 마켓플레이스를 SelluSeller 계정에 다시 추가하려면 어떻게 해야 합니까?
SelluSeller 계정 정보를 어떻게 볼 수 있습니까?
SelluSeller 계정에서 마켓플레이스를 어떻게 연결 해제할 수 있습니까?
SelluSeller 계정에서 사용자를 어떻게 삭제합니까?
SelluSeller 구독 내용을 보려면 어떻게 합니까?
View all 9
Promotion
4
SelluSeller에서 프로모션을 어떻게 검색합니까?
프로모션을 어떻게 만들 수 있습니까?
SelluSeller에서 제공되는 다른 프로모션은 어떻게 됩니까?
Flash Sale Promotion(타임세일 프로모션) 을 어떻게 만듭니까?
Selluseller dashboard
7
SelluSeller에서 비즈니스 정보를 어떻게 볼 수 있습니까?
SelluSeller에서 일일 실행 가능한 항목을 어디에서 볼 수 있습니까?
SelluSeller에서 스토어 별 총 판매 금액은 어떻게 볼 수 있습니까?
SelluSeller에서 시간 경과 총 주문 건을 어떻게 볼 수 있습니까?
SelluSeller에서 프로모션 매출을 어떻게 볼 수 있습니까?
View all 7
What's New?
OMS - Product Updates
2
Anchanto OMS - Shopee Order Price Calculation Enhancements
OMS New Release - 24th November 2021
WMS - Product Updates
3
WMS Enhancements - 8th November 2021
Changes in the lay out of Delivery Status on WMS
How to reset password from the WMS 3
Trending FAQs
1
Unable to Login - Security Updates Dec' 2021
Notifications
Sync Status
1
What sales channels are included in the inventory Sync Status dashboard?
Report
Wareo WMS 2
1
How to generate all product report in Wareo (WMS2)
OMS Release Communication Repository
Auto Renewal of Account Subscription
1
Auto Renewal of Account Subscription
In-Context Help
2
In-Context Help
Test
Bulk Upload for Stock Allocation
1
Bulk Upload for Stock Allocation
Sync Dashboard
1
Sync Status Dashboard
What 3 Words Attribute in OMS
1
What 3 Words Attribute in OMS
Improvements_21_Apr_23
1
New Enhancements effective from 21_Apr_23
Shopee Multi-Warehousing
1
Shopee Multi Warehousing
Social Commerce: Tiktok Shop
1
Social Commerce for TikTok
Priority Delivery Seller
1
Priority Delivery
Common ISKU-CSKU Bulk Upload
1
Bulk Upload for Isku-Csku
Improvements_8_May_23
1
New Enhancements effective form 8_May_23
Error Message Simplification
1
Error Message Simplification
Improvements_15_May_23
1
New Enhancements effective from 15_May_23
Improvements_1_Jun_23
2
New Enhancements effective from 1_June_23
Faster Bulk Price Update, UI and Webstore Enhancements
Magento Kit Enhancement
1
Enhanced Kit Product listing on Magento
Stock Movement Report
1
Enhanced Stock Movement Report
API Developer Portal
3
User Guide
FAQs
Video Guide
Improvements_29_Jun_23
2
Enhancement for Lazada Group Product
Enhanced Shipping Label Syncing For Tokopedia
Pre-booking Promotion
1
Improved Pre Booking Promotion Management
Enhanced Split Order functionality
1
Enhanced Price Calculation for Split Order Action
OMS Sprint 7
1
Enhanced Order Status Update for Partial Orders
Zalora V2 Integration
2
Marketplace API Migration to V2
Zalora V2 Integration Guide
Enhanced Inventory Report
3
Enhanced Inventory Report Feature
Video Guide
FAQs for Enhanced Inventory Report
WMS (Ver 2&3) Release Communication Repository
WMS - User Manual from 18th April, 2023 Release
18
WMS User Manual - 18th April, 2023
User Manual for 20th April,2023 - Release
User Manual - 25th April, 2023
Stock Take Filter Improvements - 26th April, 2023
User Manual for the Releases of 2nd May,2023
View all 18
WMS Product Fruit
1
In-Context Help
Auto printing and Grid Enhancements
3
FAQs
User Guides
Video Resources
Retail Store
4
User Guide | Retail Store Management
FAQ’s | Retail Module
Video Guide | Retail Module
Retail Store - V2
Enhancement for Order Processing
3
User Guide | New Enhancements
Video Resources | Order Processing Enhancement
FAQs | Order Processing Enhancements
Internal
Reports
23
OMS: Sales Report
OMS: Inventory Product Report
OMS: All Product Report
OMS: Live Product Report
OMS: Conflicted Product Report
View all 23
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